FAQs

It’s as easy as 1,2,3!

  1. Call our customer care team at 973-240-1400 during business hours or your sales consultant.
  2. Email your order to:  orders@emilianimetro.com
  3. Go to our website EmilianiMetro.com and click the shop now button.

We make every effort to ship all orders placed before 1:00 p.m. the same business day. Orders placed after 1:00 p.m. will be shipped the following business day.

We keep large amounts of inventory to ensure you can receive what you need when you need it.

In the unfortunate circumstance that an item is not in stock at the time you order, it will appear on your invoice as not shipped.

We kindly ask that you reorder this item on your next order.

By providing us with your Retail tax number, you will not be paying tax on items you buy from us that you will be selling to you customers.

Items deemed as professional items by the state are still taxed.

You can either call our Customer Care team during business hours at 973-240-1400 or contact your sales consultant.

Be prepared to give the name and contact number for each attendee.

Please click here for our complete return policy.